I don’t have my Member ID?
If you are a member and have not received your member ID and password, please email: email@example.com including your full name, post code and the email address you wish to use. Your details will then be confirmed and your online registration details will be e-mailed to you within 48 hours.
Online booking restrictions
Bookings can only be made up to a maximum of eight days in advance and between the hours of 6.30am-midnight Monday to Friday and 8.00am-midnight at the weekend.
A very small number of classes and activities cannot be booked online - e.g. swimming and tennis lessons need to be booked by our co-ordinators. Please call 01423 524052 for more information.
Studio classes must be cancelled with at least 2 hours' notice and tennis courts/activities with at least 24 hours' notice. Fees will be charged for late cancellation or non-attendance.Pool Tennis
Class cancellations and refunds
If you need to cancel a class booking, please cancel using the booking system or call 01423 524052. If a refund is due for the class, the initial payment will be refunded by bank transfer to the bank account used for your membership subscription.
Studio classes must be cancelled with at least 2 hours' notice, and tennis courts/activities with at least 24 hours' notice. Fees will be charged for late cancellation or non-attendance.
Club Opening Times
- Bank HolidaysWe will be open from 8:00am to 8:00pm on Monday 1st May and Monday 29th May
- Monday to Thursday6:30am - 10:00pm
- Friday6:30am - 9:00pm
- Saturday and Sunday8:00am - 8:00pm